Frequently Asked Questions

Generally, drivers with a valid, non-commercial driver's license, proof of auto insurance, court permission, and no course taken for ticket dismissal in the last 12 months. Your court confirms eligibility.

Yes. Ask the court on your ticket on or before your appearance date. Do not pay the fine first, because paying can close the dismissal option.

Courts commonly exclude speeding 25 mph or more over the limit, driving 95 mph or more, offenses in a work zone with workers present, passing a stopped school bus, and leaving the scene of a crash. Your court makes the final call.

Dismissal through a Driving Safety Course is generally for non-commercial license holders. Commercial drivers should check directly with their court before enrolling.

Texas generally allows it once every 12 months. Your court checks your history, often with a signed affidavit.

Texas requires 6 hours of instruction. The course is self-paced, so you can finish in one day or spread it over several.

Yes. Your progress is saved, and you can resume exactly where you left off, even on a different device.

Yes. The course works on phones, tablets, and desktop computers.

Texas traffic laws and right-of-way, hazard recognition, following distance and speed, bad weather and night driving, staying calm under pressure, distracted and impaired driving, and high-risk places like intersections, school zones, and work zones.

Yes. It carries the same TDLR approval as an approved classroom course, when your court has approved your request.

Your certificate of completion is issued when you finish, according to the delivery option you selected at enrollment.

Usually your certificate of completion, a certified driving record if the court requires one, any court administrative fee, and any forms or affidavit the court asks for. Follow your court's written instructions.

Most Texas courts that require one ask for a certified Type 3A record from Texas DPS. Always order the exact type your court names.

Contact your court immediately and ask what options remain. Submitting well before the deadline is the best way to avoid this.

$25, with no hidden course fees.

Court administrative fees, if your court requires them, are paid to the court, not to us. A driving record, if your court requires one, is a separate product with its own fee.

Please see our Refund Policy for the full terms, including when refunds are and aren't available.

Payment is processed securely online at enrollment. We do not ask for payment details by phone or email.

Many Texas insurers offer a discount after an approved course, often for up to three years. Discounts vary by insurer and policy and are not guaranteed.

No. Anyone can take the course voluntarily for a discount or to become a safer driver.

Send your certificate to your insurance agent and ask what your policy qualifies for and when it will apply.

Yes. Choose English or Spanish when you enroll. The approval, the 6-hour requirement, and the certificate are the same.

Sí. Tiene la misma aprobación de TDLR, las mismas 6 horas y el mismo certificado que la versión en inglés.

Call (210) 580-6533 or email support@drivedefensivelytexas.click. Our team is based in San Antonio.

We can explain what courts typically look for, but only your court can decide. Contact the court on your ticket for a definite answer.

Use the password reset link on the login page. If you still can't get in, contact our support team.