Privacy Policy

Who we are

This Privacy Policy explains how Drive Defensively in Texas LLC doing business as Drive Defensively Texas ("we," "us," or "our") handles personal information collected through our website and our TDLR-approved online Driving Safety Course.

By using our website or enrolling in our course, you agree to the practices described in this policy.

Information we collect

We collect information that you give us and information created when you use the course.

Information you provide

• Name, email address, phone number, and mailing address
• Date of birth and driver's license number and state, which are needed to issue a valid certificate
• Court, case, or citation details you choose to provide
• Language preference and certificate delivery option
• Messages you send to our support team

Information created as you use the course

• Course progress, time spent, quiz and identity-verification responses, and completion records
• Device and browser type, IP address, and pages visited, collected through cookies and similar technologies

Payment information

Payments are processed by a third-party payment processor, Stripe. We do not store your full card number on our systems.

How we use your information

• To enroll you, deliver the course, and track your progress
• To verify your identity during the course as required by Texas rules
• To issue and deliver your certificate of completion
• To report course completion or keep records as required by the Texas Department of Licensing and Regulation (TDLR) or other law
• To respond to your questions and provide support
• To process payments and prevent fraud
• To improve our website and course
• To send service messages about your enrollment. Marketing emails are only sent if you agree, and you can unsubscribe at any time

How we share your information

We do not sell your personal information. We share it only as needed to provide our services or meet legal obligations:

• State regulators, such as TDLR, when required by law or regulation
• Service providers who help us operate, such as payment processing, hosting, email delivery, and certificate delivery. They may only use your information to provide services to us
• Driving record services, only if you order a driving record through us
• Legal requirements, when required by law, subpoena, or court order, or to protect our rights and users

We do not send your certificate to a court or insurer on your behalf unless you specifically ask us to.

Cookies and tracking

We use cookies and similar technologies to keep you signed in, save your course progress, remember your preferences, and understand how our website is used.

We use Google Analytics to measure site traffic. You can block or delete cookies in your browser settings, but parts of the course may not work properly without them.

How long we keep information

We keep enrollment and completion records for as long as needed to provide the course and meet our legal obligations . Other information is kept only as long as it is needed for the purposes described in this policy.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS) and restricted access to personal data.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your login details private.

Your choices and rights

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete information we are not required to keep
• Unsubscribe from marketing emails using the link in any message

To make a request, contact us using the details below. We may need to verify your identity first. Some records must be kept to meet state requirements and cannot be deleted until the required period ends.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, the updated policy will be posted on this page with its new effective date. Significant changes may also be communicated by email.

Contact us

Questions about this policy or your information? Contact us:

• 5015 De Zavala Rd, Ste 102, San Antonio, TX 78249
• (210) 580-6533
• support@drivedefensivelytexas.click